Terms and Conditions

Terms and Conditions for Braces Era

Table of Contents

Effective Date: [21/09/2025]

These Terms and Conditions govern your use of the Braces Era website and any associated services or products provided by us. By accessing and using our website, you agree to comply with and be bound by these terms. If you do not agree with any of the terms or conditions, please refrain from using our website or services.

Braces Era reserves the right to change, modify, or revise these Terms and Conditions at any time. Any updates will be posted on this page, and the changes will be effective immediately upon posting. Please check this page periodically to stay informed about any changes.

1. Overview of Services

Braces Era is a provider of orthodontic and dental services, specializing in braces, consultations, and related oral health care. Our services include, but are not limited to:

Orthodontic consultations: Assessing the need for braces or other dental appliances.
Braces fitting: Application and monitoring of braces for patients.
Teeth cleaning and oral hygiene education.
Educational resources: Providing general information on dental health, orthodontic care, and oral hygiene practices.

These services are designed to provide you with expert dental care and educational resources. However, the services provided on our website are intended for general informational purposes and should not be used as a substitute for professional dental or orthodontic advice.

2. Acceptance of Terms

By accessing and using the Braces Era website, you agree to comply with the following Terms and Conditions:

You will provide accurate, complete, and current information when using our services or accessing our website.
You will not engage in activities that may harm, disrupt, or interfere with the operation of our website, servers, or network.
You agree to follow all local laws and regulations while using our website.

If you do not agree with these terms, you must stop using the website and our services immediately.

3. User Responsibilities

As a user of the Braces Era website and services, you agree to:

Provide Accurate Information: You are responsible for providing accurate and complete information when requesting our services or filling out forms.
Respect the Legal and Ethical Guidelines: You agree not to engage in any unlawful activities, including but not limited to: fraud, identity theft, hacking, or the illegal use of personal data.
Proper Use of Services: You agree to use our services solely for their intended purpose and in accordance with the applicable guidelines and regulations.
Confidentiality: You are responsible for maintaining the confidentiality of any personal information you provide through our website.

4. Use of the Website

When using the Braces Era website, you agree to:

Website Access: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.
Prohibited Uses: You agree not to:
- Use our website for any illegal or unauthorized purpose.
- Distribute viruses, malware, or other harmful software.
- Engage in any activity that disrupts or interferes with the functioning of the website.
- Use any automated system to access or scrape data from our website.
Changes to the Website: We reserve the right to modify or discontinue any feature, product, or service on the website at any time without prior notice.

5. Services Availability and Modifications

The services provided by Braces Era are available only within the designated geographical areas. We reserve the right to:

Modify or Discontinue Services: We may change, update, or discontinue any of our services or products at any time, with or without notice.
Limit Services: We may limit the availability of services or products to certain regions or individuals, as we deem necessary.

We also reserve the right to refuse service to any individual if we find that the terms of service have been violated or if we suspect any fraudulent or harmful activity.

6. Payment and Billing

Certain services provided on the Braces Era website, such as consultations or product purchases, require payment. You agree to:

Accurate Payment Information: When you purchase services or products from us, you agree to provide accurate, complete, and current billing information. This includes credit card details, addresses, and other relevant information.
Payment Methods: We accept various payment methods, including credit cards and online payment systems, as detailed on our website.
Charges: You agree to pay for any services, products, and fees associated with using the website, as specified during the payment process.
Subscription Services: If applicable, you agree to any recurring charges related to subscription services. You may cancel your subscription at any time, but cancellation policies may apply.

You acknowledge that Braces Era uses secure payment gateways for all transactions, but we are not liable for any issues arising from the payment processor.

7. Cancellations, Refunds, and Returns

We aim to provide excellent services to our customers. However, we recognize that you may need to cancel or request a refund. Please note the following:

Consultation Cancellations: If you need to cancel a scheduled consultation, please inform us at least 24 hours in advance. Cancellations made less than 24 hours in advance may incur a fee.
Refund Policy: We offer refunds on certain services if the service was not provided as described or was not completed to satisfaction. Refund requests should be submitted within 30 days of the service.
Returns: If you purchase a physical product, such as braces accessories, and it is defective or damaged, please contact us within 7 days to initiate a return or exchange.

8. User Account

In order to use certain features of the Braces Era website, such as booking consultations or purchasing products, you may be required to create an account. By creating an account, you agree to:

Accuracy of Information: Ensure that all information you provide is accurate and up-to-date.
Account Security: You are responsible for maintaining the confidentiality of your account login credentials. You agree to notify us immediately if you suspect any unauthorized access to your account.
Account Termination: We reserve the right to suspend or terminate your account if we believe that you have violated these Terms and Conditions.

9. Intellectual Property

All content, logos, graphics, and materials on the Braces Era website, including but not limited to text, images, trademarks, and videos, are the property of Braces Era and are protected by intellectual property laws. You agree not to:

Reproduce, distribute, or otherwise use any content from our website without our prior written consent.
Use our trademarks or logos without permission.

10. Disclaimers and Limitation of Liability

While Braces Era strives to provide accurate and reliable information, we cannot guarantee that the content on the website is error-free, complete, or up-to-date. You acknowledge and agree to the following:

Medical Advice Disclaimer: The information provided on the Braces Era website is for informational purposes only and does not constitute professional medical or dental advice. Always consult with a qualified healthcare provider for specific concerns regarding your oral health.
No Liability: In no event shall Braces Era or its affiliates be liable for any direct, indirect, incidental, or consequential damages arising out of the use of our website, products, or services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Braces Era, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from your violation of these Terms and Conditions or your use of our website and services.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes arising out of or related to these Terms and Conditions shall be resolved in the courts located in [Insert Location], and you consent to the jurisdiction of those courts.

13. Privacy and Data Protection

The protection of your personal information is important to us. Our Privacy Policy, which outlines how we collect, use, and protect your personal data, is available on our website. By using our website, you agree to the collection and use of your personal data in accordance with our Privacy Policy.

14. Changes to Terms

Braces Era reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. It is your responsibility to review this page periodically for any changes. Your continued use of the website after any changes to the Terms and Conditions signifies your acceptance of the modified terms.